Privacy Policy for Fortuna Energy Solutions
Last Updated: 20 May 2024
Welcome to Fortuna Energy Solutions! At https://fortunaenergysolution.com (“we,” “our,” “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website, use our services, or interact with us in other ways.
By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services or website.
1. Information We Collect
We collect information from you to provide and improve our services, respond to your inquiries, and ensure a safe and user-friendly experience on our website. The types of information we collect include:
Personal Information
- Contact Information: Name, email address, phone number, and mailing address when you create an account, make a purchase, or contact us.
- Account Information: Username, password, and any preferences you set in your account profile.
Non-Personal Information
- Browsing Information: IP address, browser type, device type, and pages visited on our site, collected through cookies and similar technologies.
- Transaction Information: Information related to your purchases or other transactions on our website, such as order details, payment method, and transaction history.
2. How We Use Your Information
We use the information we collect to:
- Provide Services: Process orders, facilitate account creation, provide customer service, and manage subscriptions.
- Improve Our Offerings: Understand your preferences, enhance our website and services, and personalize your experience.
- Communicate with You: Send updates, newsletters, promotional materials, and respond to your inquiries.
- Ensure Security: Detect and prevent fraud, unauthorized access, and other illegal activities.
- Compliance: Comply with legal obligations and protect our legal rights.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following situations:
- Service Providers: We share your information with third-party providers who assist with services such as payment processing, shipping, marketing, and website analytics. These providers are obligated to protect your information and use it only for our specified purposes.
- Legal Compliance: We may disclose information when legally required to do so, such as in response to a subpoena, court order, or other legal processes, or to protect the rights, property, or safety of our company, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.
4. Cookies and Similar Technologies
We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior on our website. This information helps us personalize your experience, remember your preferences, and understand website traffic and usage.
You can manage your cookie preferences through your browser settings. However, disabling cookies may impact your experience on our website.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include administrative, technical, and physical security practices designed to safeguard the information we collect.
However, please note that no method of data transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
6. Your Rights and Choices
Depending on your location, you may have the following rights concerning your personal information:
- Access and Correction: You may access and update your personal information by logging into your account or contacting us.
- Opt-Out: You can opt-out of receiving marketing emails by following the unsubscribe instructions in our emails or contacting us directly.
- Deletion: You may request the deletion of your personal information, subject to legal or contractual retention requirements.
- Data Portability: You may have the right to receive a copy of your personal information in a portable format.
To exercise any of these rights, please contact us at [contact@fortunaenergysolution.com].
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as quickly as possible.
8. Links to Third-Party Websites
Our website may contain links to other sites operated by third parties. This Privacy Policy does not apply to these external sites, and we are not responsible for the content or privacy practices of any linked sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other factors. When we make changes, we will post the updated Privacy Policy on this page with the “Last Updated” date.
Your continued use of our website after any changes signifies your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Fortuna Energy Solutions
Email: info@fortunaenergysolution.com
Thank you for trusting Fortuna Energy Solutions with your information. We are committed to ensuring your privacy and providing a secure experience on our platform.